
On-site Training
Hilton provides on-site training to its employees in various ways. “Hilton University” offers a range of courses for employees to develop their skills, including management training, customer service, and technical skills. Their “Leadership Excellence” program focuses on developing leadership skills among team members.

Online Training:
“Hilton Worldwide University” provides access to a range of online courses and resources for their employees.

Classroom training:
Classroom training is usually conducted for specific job functions, such as front desk operations, food and beverage service, and housekeeping. These types of training are delivered on-site and online to offer flexibility.

Cross-Functional Training:
This enables employees to gain exposure to different areas of the business. For example, an employee in housekeeping may receive cross-functional training in food and beverage service to gain a better understanding of how the hotel operates.

Conferences and Workshops:
Hilton franchisees also attend conferences and workshops to learn about the latest trends and best practices in the hospitality industry. This provides an opportunity for employees to network with industry experts and learn from their peers.
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